About gotaminute?

The Trust Issues Are Real. That's the Point.

gotaminute? was built on the premise that good IT is fundamentally about trust: trusting that your systems work, your data is protected, and the person advising you actually knows what they're talking about.

Twenty-Five Years. Multiple Countries. A Career's Worth of Opinions About Getting IT Right.

Ross Saunders founded gotaminute? after a career that started at the helpdesk and ended up heading IT functions at large enterprises across multiple countries. The pattern he kept seeing was the same: small businesses being sold enterprise-scale complexity they didn't need, or being ignored entirely because they weren't big enough to be interesting.

gotaminute? exists for the businesses in the middle. Not a startup, not a corporation. A professional practice, a growing agency, a consultancy where one data breach ends the business. The kind of business where IT matters enormously but nobody has time to think about it until something goes wrong.

The "massive trust issues" tagline is earnest. After years in IT, you develop a healthy skepticism for systems that haven't been tested, vendors that oversell, and security setups that look good on paper but fall apart on contact with reality. That skepticism is what you're paying for.

Ross Saunders, founder of gotaminute? IT Services

Experience You Can Actually Use

25+
Years in IT
4
Industries specialised in
6
Security areas assessed

What Working With Us Actually Looks Like

Remote-First

Cloud-based businesses don't have IT infrastructure to visit — and for organisations with on-site IT staff, the strategy and security direction we provide happens above the physical layer. We work across provinces and internationally.

Transparent Pricing

$150/hr, 1-hour minimum. Flat-rate estimates where the scope allows it. You know what you're getting into before we start. No invoice surprises.

Plain Language

You'll get explanations in English, not acronyms. If we can't explain what we're recommending in plain terms, we probably don't understand it well enough to be recommending it.

Proper Documentation

Everything we implement gets documented. You'll know where things are and how they work when we're done. IT knowledge shouldn't live in one person's head.

NDAs Available

Data Processing Agreements and NDAs are available on request. If your clients require it of you, we understand that you need it from us.

No Upselling

We'll tell you when something isn't worth doing. If you don't need it, we'll say so. The goal is IT that fits your business, not the biggest possible invoice.

Ready to See Where You Stand?

The free Threat Vitals assessment is the fastest way to start the conversation with something concrete in hand.

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